Frequently Asked Questions

FAQ

What are your Covid 19 procedures?

We have completed infection control training and are registered as a Covid Safety Charter Business.We follow all safety procedures and current government advice. The tours take place only within current government restrictions.

Currently groups will not be mixed and the number of participants is a maximum of 10 people.

Equipment will be sanitised before use.

Social distancing must be adhered to in all cases and face masks worn during city walking tours in all cases

I have special dietary requirements – will they be catered for?

We will try our very hardest to accommodate all dietary requirements, if you require a gourmet picnic of local goodies please state your requirements when ordering, noting any allergies you may have

Do you cater for families?

Yes, we welcome families by arrangement. Please contact us for packages for families. Note ebike tours only cater for over children over 14

What do I bring?

We have listed a few essentials that you will can bring along..

• Comfortable waterproof walking boots
• Waterproof jacket & over trousers
• Backpack, lined with plastic bag
• Thick socks / hat / gloves
• Water bottle & lunch box
• Sunscreen / Insect repellent (important in Connemara)

and for that special moment, your camera.

Remember we are located on the Wild Atlantic Way, as a wise man once said, some people feel the rain, other just get wet!

What's included?

Connemara Gateway ebike experience

Ebike and app finder

Drop off and pick up

Optional Gourmet Picnic at additional cost

Can I book a Group Tour?

Yes we can cater for larger groups on the walking tour on the Night Watchman's Tour, please email your query 24 hours ahead of time. We have special B2B rates

We like to keep these tours small and intimate, the maximum number on any one ebike tour is eight.

Will the tour have mixed groups?

Yes, there will be mixed groups going out daily, however it's up to you whether you stay together on a ebike experience for instance. If you wish for it to be a private group only, please indicate this when booking and we will try to accommodate your request.

The Nightwatchman's Tour will usually involve a mixed group

How difficult are the walks?

All our self-guided tours are designed to be an easy and fun cycling experience that you can do at your leisure

Nightwatchmans Tour is a gentle walk around Galway City by torchlight

Seashore Safari is easy to moderate walk with some rough and wet ground underfoot.

What do you advise for insurance?

All participants partake in all activities at their own risk and we strongly advise that they have their own travel insurance before departure.

Do you cater for B2B Sales?

While we like our tours to be as intimate as possible, we have special group rates, email your requirements and we'll get right back to you with a quote

What if I have a preexisting medical condition?

If you have a preexisting condition it is wise to run it by your medical practitioner before you take a half day or day tour.

Can I video the Nightwatchman's Tour?

We want people to engage in the tour, therefore we don't allow for recording the tour, however we are happy to allow for photo opportunities afterwards.

What is your cancellation policy?

Booked tours must be cancelled 48 hours in advance

Deposits are non refundable if cancelled after 48 hours

Wild about Ireland reserves the right to cancel any tour with 24 hours and offer refunds.

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